FAQs

Windows By Chad

Have a question about our services? We have the answer. Check out these FAQs and give us a call today for more information!

  • What areas do you service?

    Our service area encompasses Lubbock, TX and its surrounding communities, including Wolfforth, Shallowater, Slaton, and additional nearby locations.

  • Do you offer both residential and commercial services?

    Indeed, we provide services for homeowners, businesses, property managers, and real estate agents. We offer both one-time and recurring cleaning options to meet various needs.

  • How often should I have my home pressure washed?

    For homes in West Texas, we advise pressure washing at least once annually to address the accumulation of dust, wind-blown debris, and seasonal buildup.

  • Do we offer routine cleaning schedules?

    Yes, as frequently as every two weeks to every six months.

  • What is our recommendation to keep windows clean and pristine?

    Our general recommendation for exterior window cleaning is every three months and every six months for interior window cleaning.

  • Can you remove hard water stains from my windows?

    Yes, we can. Given Lubbock's hard water, we employ safe, professional-grade products to treat and eliminate these stains without causing damage to your glass surfaces.

  • What surfaces can you pressure wash?

    Our pressure washing services cover a wide range of surfaces including driveways, sidewalks, patios, siding, fences, decks, brick, and many others. We encourage you to inquire about specific surfaces you need cleaned.

  • Is your cleaning process safe for kids and pets?

    Our cleaning process is indeed safe. We utilize eco-friendly, biodegradable products that pose no risk to families, lawns, or animals.

  • Are you insured?

    We are fully insured, providing our clients with peace of mind regarding our services.

  • Do you offer free estimates?

    We do provide free estimates. You can contact us via phone or message to arrange a no-obligation quote.

  • Do I need to be home during the service?

    No, it is not required that you be home during an exterior only window cleaning or pressure washing service. We will, however, need access to a back yard area via gate code, gate key, etc. Inside window cleaning usually requires an appointment but some customers trust us with their garage code, so that is an option as well.

  • What's the difference between soft washing and pressure washing?

    Pressure washing employs high-pressure water for hard surfaces, while soft washing uses low-pressure water combined with specialized cleaning solutions. Soft washing is particularly suitable for roofs, siding, and more delicate surfaces.